Our Guarantee

Prior to purchase, please take your time to read the fine print to avoid the confusion/dispute after the sale. We are very happy to explain to you if you are in doubt because we wanted to make sure our customer is 100% happy with us.

• Australian based warranties including both labour and part. It's equivalent to 1 year Manufacturer warranty
• We offer Australian based extended warranty for a complete peace of mind
• We source our products in large volumes from suppliers worldwide, so we can offer them to our retail customers at wholesale price
• No Additional Surcharge and NO hidden fees. What you see is what you paid
• We are customer-oriented means We are committed to make you happy and work through any issues you may have in accordance with our policies.
• We have been around for more than 10 years so you can buy with peace of mind.
• Staffs(Not Robot) with a genuine interest in the industry and our products

 

Please also note about the origin:

• Items are Located in AU and HK
• Should we run out of the stock in Sydney, stock will be dispatched from our HK warehouse. NO additional fees for customer at all.
• Both are the same stock, same specs and same warranty, 1 year Australian warranty. Please
• refer to 'Warranty Tcs' for further information

We provide a hassle free 30 days money back guarantee to give you the opportunity to inspect your item. We offer this to assure our customers that we are confident that you will be satisfied with your item and our service. This 30 days money back or item replacement warranty for DOA(dead on arrival) or mechanical problems only. The 30 days period starts from the time recorded as "delivered" in the post service's tracking system, return subjects to the following conditions.

• Items must be in original condition with the product packaging, booklets/manuals, swing tags, labels and all other accessories included.
• The item/s are NOT scratched, worn or damaged, and are in re-saleable condition when we receive them.
• In case of return, shipping fees that we paid to courier is not refundable. This may range from AU to AU depending on the goods purchased plus the re-stocking fees